1. Paralegal Governance in Ontario
2. Professionalism
3. The Client
4. Duty to Client
5. Advocacy
6. Duty to Licensees and Others
7. Practice Management
Appendix A - Paralegal Rules of Conduct
Appendix B - Paralegal Professional Conduct Guidelines
Chapter 1 Introduction to Small Claims Court
Chapter 2 You and Your Client
Chapter 3 Acting for the Plaintiff: Preliminary Considerations
Chapter 4 Acting for the Plaintiff: Commencing the Action
Chapter 5 Acting for the Plaintiff: Default Proceedings
Chapter 6 Acting for the Defendant
Chapter 7 Motions
Chapter 8 Offers to Settle and Settlement Conferences
Chapter 9 Assessment Hearings, Trials, and Motions After Trial
Chapter 10 Enforcing Small Claims Court Judgments